Emma from St Leonards asked for Amber’s help as her Housing and Council Tax benefits had been sanctioned incorrectly for over six months, which understandably caused her much distress and debt.
After Amber intervened on several occasions, this decision was overturned, and Emma was finally reimbursed. Emma said: “I can’t thank you and Amber enough for all your help and support. It is the best help and service I have received throughout all the battles I have faced.”
Endorsement given: June 2017