Teresa, Castle Ward, Hastings

On 1st September 2016, Teresa contacted Amber to request urgent assistance, as her Child Tax Credits had been wrongly stopped, leaving Teresa with her two children under 5 years old without money for food, gas or electricity. Amber intervened and on 20th September, Amber’s office heard that the payments were to be reinstated and backdated.

Teresa said: "Amber helped me get through the most horrible stressful situation and I'll forever be grateful!"

 

Uploaded: May 2017